Support
If something isn't working, we'll help you quickly. Submit the form below and we'll open a support ticket immediately.
Response Times
- General issues: usually within 24 hours (business days)
- Account access or privacy requests: priority handling
- Critical bugs: escalated to engineering immediately
Direct support email: hello@knoapp.co
Quick Self-Check
- Update the app to the latest version from TestFlight or Store
- Close and reopen the app, then retry the action
- Switch network (Wi-Fi / mobile) and test again
- If login fails, use the same provider used at signup
Submit a Support Request
Share as much detail as possible so we can resolve the issue in one response.
Data & Account Requests
For account deletion/export and privacy rights, use in-app settings or email privacy@knoapp.co. You can review our policies at Privacy and Terms.